WordPress For Non-Techies: Free WordPress Tutorials – WPCompendium.org

How To Reset Your WordPress Password

Are you unable to get back into your WordPress site because you’ve forgotten your password?

Not being able to access your site’s administration area because you can’t remember your password or username can be really frustrating.

Fortunately, if you are a WordPress user, there is always a way to get back into the backend of your website or blog.

In this troubleshooting step-by-step tutorial for non-technical users, we’ll show you the process of retrieving a misplaced password or username and getting back into your admin area. We’ll go as far as we can without getting into complicated technical areas, and then, if this still doesn’t help you get back in, we’ll explain to you what your other options for password recovery are.

Let’s start with the basics.

Typing In The Wrong Username Or Password

Normally, if your password or username are incorrect when trying to login in WordPress, you will get an error message like the one below displayed on your screen …

Here’s a clue: If you get the login username correct but the password is wrong, WordPress will actually tell you this …

For security purposes, never set up the username “admin”.

This is the default installation username for WordPress and one of the leading causes of brute force attacks on WordPress sites.

If you need to change your username, see this tutorial:


If you have lost or forgotten your password, but you know your username or email address, then click on the “Lost your password?” link in the error message …

You can also access the lost password function by clicking on the link found at the bottom of the login box …

Alternatively, just type the following URL into your web browser (where “domain” is your domain name and “tld” is the domain extension, eg. “com”, “net”, “info”, etc.) …

Type in your username or registered email address and click on the Get New Password button …

At this stage, there is no password “recovery” option, only password “reset”.

You will receive an email containing a link to reset your password.

Enter a new password into the “Password reset” field. Make sure to choose a strong password containing upper and lower case letters, numbers and symbols, like “?, %, *, &, @” etc …

Use a password generator tool to help you generate a strong password.

You can use a free password generator tool like PasswordsGenerator.net (shown below) …

Or use a password management program like RoboForm, which not only lets you create secure passwords, but also store and manage all your online passwords …

Use A Password Generator Tool If You Need Help Creating A Secure Password

To learn more about password management software, see the tutorial below:

After your password has been reset, log in as normal …

How To Change Your Password

To change your password inside WP, log into your admin and select Edit My Profile from the “Howdy, User” dropdown menu at the top-right hand corner of your screen …

You can also access your “Profile” area by selecting Users > Your Profile from your main admin menu.

Towards the bottom part of the page, you will see the “change password” section. Enter a new password and confirm this password here.

Note: Avoid using weak passwords. Use the WordPress password strength meter to help you come up with a strong password.

Click Update Profile after you have entered your new details to update your password settings.

What If I Can’t Remember My Username And Password?

The above steps work if you’ve forgotten your password but you remember your username or email address.

What do you do if you’ve forgotten both your username and password?

You can still access your WordPress site, but a little technical intervention is required.

As this tutorial is mostly designed for non-technical WordPress users, we recommend that if the information above hasn’t helped you get back into your WordPress backend, then either contact someone who can provide you with technical assistance (i.e. your webmaster, web support person or your webhost) and let them know that you need to reset your WordPress Password from phpMyAdmin, or you can try using the method below, which will simply reveal your username and email address, so you can at least get your password reset and log back in.

All you need is admin access to your server. Don’t worry, you won’t be changing anything … you’re just taking a look!

If working inside your server or WordPress database unnerves you, then please ask a knowledgeable WordPress user for assistance.

In the example below, we’ll be working with cPanel …


Note: For tutorials on using cPanel, go here: How To Use cPanel.

Log into your server administration account …

cPanel administration area

Find the “Databases” section and click on phpMyAdmin


Open up your WordPress database.

Note: If you have multiple databases set up on your domain, make sure that you select the right one …

phpMyAdmin databases

Don’t panic when you see the complicated screen.

Click on wp_users in the “Table” column on the left-hand side …

mySQL database tables

This section contains a list of all your site’s users with their usernames and email addresses. Typically, the first line is assigned to the site administrator, but if you have more users and need to locate their username or email, then scroll down the list until you find what you are looking for …

Note: The user password is also included in this section of the database (in the “user_pass” column”), but as you can see from the screenshot above, it is encrypted.

For security reasons, WordPress stores all passwords as a cryptographic hash function (MD5 Hash) instead of plain text. This prevents even the site administrator from knowing a user’s password.

To replace this password you will need an encryption tool that lets you generate an MD5 hash, which you would then copy and paste into the password field. You can search for “free MD5 generators online” if you want to change the password yourself, but as suggested earlier, ask for assistance from a professional if you really don’t know what you are doing, and want to avoid causing errors.

Once you know the username and email address, log out of your server, return to the login screen and request a new password …

We hope that you have found this tutorial useful and can now resume working on your website.


"I have used the tutorials to teach all of my clients and it has probably never been so easy for everyone to learn WordPress ... Now I don't need to buy all these very expensive video courses that often don't deliver what they promise." - Stefan Wendt, Internet Marketing Success Group

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